DENTAL DEBT COLLECTIONS
As with our medical debt collections, our dental debt collection services are performed by highly trained teams consisting of senior and junior dental debt collection specialists. Our dental debt collection teams are knowledgeable in dental terminology, health insurance policies and procedures, and receive up-to-date training in FCRA, FDCPA, HIPAA, Federal, New York State and Local collection laws and statutes.
Each of our dental debt collection teams consist of senior and junior collectors who attempt communication with the patient by mail and telephone, including day communications and evening communications. If the patient can’t be reached in the daytime, that patient will automatically be switched to an evening communication sequence, and vice versa, until he/she is reached. Our collection efforts include a sequence of letter mailings and simultaneous telephone calls, informing the patient that he/she has been placed into collections for non-payment of their medical/dental bills. We also provide reporting to the credit bureau, skip tracing, and DMV/internet searches at no additional cost.
Total Service Processing Corp. provides debt collection services for all dental specialties, including:
- Oral and Maxillofacial Pathology
- Oral and Maxilofacial Radiology
- Orthodontics and Dentofacial Orthopedics
- Pediatric Dentistry